NXT Health is a design think tank that fosters creativity and collaboration in order to generate patient-centered innovation for healthcare. Through our creative projects and educational outreach efforts, we aim to illuminate possibilities and inspire new design solutions that have the potential to improve the patient experience.
Our values are simple: thinking differently, supporting creativity, and learning by doing. In healthcare, it can be hard to take risks and try new things, but we believe it’s an essential part of any innovative process. Healthcare needs a space to think big and explore new ideas, and we’ve dedicated our organization to making it happen.
Per capita, the US outspends every developed nation on Earth for healthcare, but ranks among the lowest for average life expectancy. With spending projections set to increase for the foreseeable future, we believe it is critical to redesign the system to function in a more sustainable, efficient manner to garner increased value at less cost.
Next time you get a hospital bill, rest assured that close to a third of your payment is directly tied to waste that stems from unnecessary services, inefficient care and prevention failures. In the future, we believe technology enabled care coordination, decentralized access and focus on preventative medicine will all be critical to reducing waste and optimizing care.
The traditional design of healthcare places, products and processes does not provide an adequate level of safety for people. Changes in reimbursement and the increase in awareness by empowered consumers will ensure that common preventable errors, such as hospital acquired infections, will have no place in future healthcare experiences.
In spite of all these challenges, most healthcare systems do not have the luxury to pause for creative or strategic thinking beyond short term improvements. This problem is prevalent across many business sectors, but is especially applicable to healthcare due to the complexity, density and relentlessness of the industry. In order to create a better future, we need to step out of the day to day.